Refund policy

We love our products and are sure you will too.  


We want you to have a successful experience with us at Arun Dell Home + Style!

Please choose carefully as we do not offer a refund for returns.

You can exchange or return items for store credit which can be used for future purchases in store & online.


If for some reason your purchase arrives but isn't quite right for you, you are more than welcome to return it to us within 14 days of receiving your order for an exchange or credit.
We do not allow for items to be returned outside this period 
This is only offered on full priced items. 
Items that are sale items cannot be returned.


If you wish to return/exchange an item(s) purchased on our online store please follow these steps:

• Item(s) MUST be returned within 14 business days of receiving your order.
• All items must be returned in an unused & re-saleable condition with all original tags attached.

• Gift Vouchers are not eligible for a refund
• You are required to pay for your own shipping costs if you decide to return your order. Shipping costs are non-refundable. We recommend using a trackable shipping service as we will take no responsibility in tracking your return.

Please note SALE items can not be returned.

RETURN POSTAL ADDRESS:

Arun Dell Home + Style
102 Fairy Street

Warrnambool, 3280
VIC, AUSTRALIA

Pleases note: Several types of goods are exempt from being returned. Perishable goods, books, jewellery cannot be returned. We also do not accept returns on our candle and diffuser ranges or SALE items.
You can always contact us for any return question at lisaarundell@bigpond.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items


Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds for faulty items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.